How to Order

As an experienced pet portrait artist I know how simple and enjoyable the commissioning process is, however I also know that it can seem daunting to a potential client! Below you'll find the simple 3 step process to order a pet portrait of your own, as well as an overview of what takes place after.

 

If you have any questions, you can contact me at any time at info@anniestander.com, or leave me a message on the contact page. 

I also have a dedicated FAQ page for some quick answers to commonly asked questions.

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Step 1

GET IN TOUCH

To start things off, get in touch via email (info@anniestander.com) or by using the contact form. It's nice to have a bit of a chat and hear all about you and the portrait subject(s)! 

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Step 2

PHOTO REFERENCE & PORTRAIT SIZE

Good photo reference is crucial to a successful portrait. I'll look at your photos and and select those that I will be able to use. I always ask for them to be sent via email. I work from a single sharp, digital photograph, but like to have a few more to reference if necessary.

Step 3

50% DEPOSIT

A 50% deposit confirms the commission and saves your space on my list. The balance is payable once you've approved of the completed portrait. International clients will receive a secure payment link via Paypal. (You do not need to hold a Paypal account).

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CREATION

Once I'm able to start, I will get in touch to let you know the good news!

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I start by cutting the portrait's paper size from large sheets of fine Italian paper from Fabriano, which is extemely high quality, heavyweight, acid-free paper, ensuring your portrait will never fade or discolour and will last a lifetime. I pair it with Faber-Castell's 9000 range of pencils, in grades 2B-8B. ​

 

A highly accurate likeness is very important to me, so I also ensure that I study the reference well before starting; paying close attention to the little things that makes your pet(s) unique. 

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APPROVAL AND FINAL PAYMENT

Once completed, I will ask you to look at a few photographs of the completed portrait in order to let me know whether you would like any alterations to be made.

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Once you've approved of the portrait, the remaining 50% is payable.

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MOUNTING, GIFT-WRAPPING & PACKAGING

Your drawing is mounted/ matted for it's protection and for a nice presentation when it arrives. This is only temporary, but means that you can handle the drawing without fear of damage until it can be handed to a framer. This service is included in the cost of the portrait. I order the mount(s) to be made in advance, so there is no time delay.

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The mounted portrait is then gift-wrapped for a very special presentation for the recipient or for you!

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Your portrait is then packaged very securely for its journey home. I am always shipping portraits all over the world and they always arrive in perfect condition.

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DELIVERY

Shipping costs are included in the cost of the portrait. I'm currently using FedEx for international orders and portraits typically arrive within a week, if not within a few days.

You will be supplied with a link to track your portrait's delivery.


I follow the tracking updates of your package closely until it arrives. I love it when my clients send me photos of themselves or their pets (or both!) with the portrait, or of it framed in-situ. It always makes my day! If the portrait was commissioned as a gift, I also love hearing how the recipient reacted!